Frequently Asked Questions.

TixFox is an online platform that allows event organizers to easily create, manage, and sell tickets for their events. We provide a user-friendly interface for setting up events, customizing ticket types, and processing payments through Stripe.

1. Event organizers create an account on TixFox.
2. They connect their Stripe account for payment processing.
3. Organizers can then create events and set up ticket types.
4. TixFox provides a unique event page and ticket purchase link.
5. Attendees can purchase tickets directly through this link.
6. Payments are processed via Stripe and transferred directly to the organizer's account.

TixFox charges a small service fee per ticket sold. There are no upfront costs or monthly fees. Please check our pricing page for current rates.

1. Log in to your TixFox account.
2. Click on "Create Event" in your dashboard.
3. Fill in the event details, including name, date, location, and description.
4. Set up your ticket types and pricing.
5. Customize your event page if desired.
6. Publish your event.

Payments are processed through Stripe and transferred directly to your connected Stripe account. You'll need to set up and connect a Stripe account to use TixFox.

Yes, TixFox offers options to customize your event page. You can add your own branding, images, and custom text to make your event page unique.

Your TixFox dashboard provides real-time updates on ticket sales, revenue, and attendee information.

Refunds can be processed through your connected Stripe account. Please note that TixFox service fees are non-refundable.

1. Click on the event link provided by the organizer.
2. Select the ticket type and quantity you want.
3. Fill in your information and payment details.
4. Complete the purchase.

Ticket transfer policies are set by individual event organizers. Please check the specific event details or contact the organizer directly for information about ticket transfers.

TixFox uses Stripe for payment processing, which accepts most major credit and debit cards. The exact payment methods may vary depending on your country.

Yes, all payment information is securely processed through Stripe, a PCI-DSS compliant payment processor. TixFox does not store your full credit card information.

If you're experiencing technical difficulties, please try clearing your browser cache and cookies, or try using a different browser. If the issue persists, please contact our support team.

You can reach our support team by emailing [email protected] or through the contact form on our website. We aim to respond to all inquiries within 24 hours.