TixFox.co Privacy Policy

Last Updated: Aug 30, 2024

Information Collection and Use

  • We collect personal information such as your name, email address, and payment details when you register for an account on our website or create an event. For event organizers, we may also collect information related to your Stripe account connection.
  • We may also collect information about your browsing activity on our website, such as your IP address, the pages you visit, and the time and date of your visit.
  • We use this information to:
  • Provide and improve our ticketing services
  • Process payments and transfers
  • Communicate with you about your account and events
  • Send you updates about our website, promotions, and other news (with your consent)
  • Analyze and improve our website performance and user experience

Cookies

We use cookies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device when you visit our website. They help us to remember your preferences and provide you with a better browsing experience.

Third-Party Services

  • We use Stripe Connect for payment processing. When you connect your Stripe account or make a purchase, you may be subject to Stripe's privacy policy and terms of service.
  • We may use other third-party services such as Google Analytics to collect information about your browsing activity on our website. These services may use cookies and other tracking technologies to collect information about your use of our website.

Information Sharing

  • We do not sell, trade, or rent your personal information to third parties. We may share your information with:
  • Stripe, for payment processing
  • Service providers who help us operate our website and provide our services
  • Legal authorities, if required by law or to protect our rights

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

  • Depending on your location, you may have certain rights regarding your personal data, including:
  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • To exercise these rights, please contact us using the information provided at the end of this policy.

GDPR Compliance

  • TixFox.co is committed to complying with the General Data Protection Regulation (GDPR), which protects the privacy and data of individuals within the European Union and the European Economic Area. We adhere to GDPR principles by ensuring:
  • Lawfulness, Fairness, and Transparency: Personal information is processed legally, fairly, and transparently.
  • Purpose Limitation: We collect personal information only for specified, explicit, and legitimate purposes.
  • Data Minimization: We collect only the personal information necessary for our stated purposes.
  • Accuracy: Personal data is kept accurate and up to date.
  • Storage Limitation: We retain personal data only for as long as necessary for our stated purposes.
  • Integrity and Confidentiality: Personal information is processed in a manner that ensures appropriate security.
  • Accountability: We take responsibility for complying with GDPR principles and can demonstrate this compliance.
  • For any inquiries or requests regarding your data rights under GDPR, please contact us using the information provided at the end of this policy.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]