Managing event check-ins can be a challenging task, but with TixFox’s streamlined ticketing system, it’s easier than ever. Whether you’re hosting a small gathering or a large event, inviting a check-in assistant to help manage attendee flow can ensure a smooth process. In this guide, we’ll walk you through how to invite and set up a check-in assistant who will be able to scan tickets using the TixFox app, available on both Android and iOS devices.
Step 1: Log into Your TixFox Account
First, log into your TixFox account. If you don’t have an account yet, sign up for free to get started.
Step 2: Navigate to Settings
Once logged in, head over to the Settings section from the left-hand sidebar menu. This is where you can manage your account and various features related to your events.
Step 3: Go to the Teams Tab
In the Settings page, locate and click on the Teams tab. Here, you can manage your event team members and invite new ones. This is where we’ll invite your check-in assistant.
Step 4: Invite a Check-In Assistant
Click on the Invite button, and a new modal window will pop up. In this window:
1. Enter the email address of the person you want to invite as a check-in assistant.
2. Select the Check-In Assistant role from the dropdown menu.
3. Hit the Send Invite button.
Your check-in assistant will receive an email with instructions to set up their account.
Step 5: Completing the Setup
Once they receive the invite email, your check-in assistant will follow these steps:
1. Click the link in the email.
2. Set up their account by entering their name and creating a password.
3. After that, they’ll be redirected to the app download page where they can get the TixFox app on their device.
After downloading the app, they can log in with their new credentials.
Step 6: Assign Event Access
Returning to your Teams tab in the TixFox dashboard, you can now assign event access to your check-in assistant. You have the option to grant access to either:
• All Events or,
• Specific Events of your choice.
This allows you to control what events the check-in assistant can help manage.
Step 7: Using the App to Check In Guests
Once the setup is complete, your check-in assistant can use the TixFox app on their smartphone to scan tickets and check in guests. They simply need to log into the app, choose the event, and start scanning tickets at the entry point.
Conclusion
And there you have it! You’ve successfully invited and set up a check-in assistant for your event. With TixFox’s easy-to-use platform and the assistance of your team, your event check-in process will be seamless and efficient. Don’t forget that the TixFox app is available on both Android and iOS, making it accessible for all your team members.
By following these steps, your check-in assistant will be ready to help you manage the event in no time!
