Adding Ticket Types to Your Event

TixFox makes it simple to set up ticket types and pricing for your event, whether it’s a free community meetup or a ticketed concert.

This guide will help you create tickets tailored to your event and audience using TixFox’s intuitive platform.

Why Add Different Ticket Types?

Offering multiple ticket types lets you cater to various attendee preferences while maximizing ticket sales. For example:

• General Admission: Standard tickets for most attendees.

• VIP Access: Premium tickets with special perks like reserved seating or exclusive experiences.

• Early Bird Tickets: Discounted tickets for early buyers, encouraging advance sales.

• Free Tickets: Perfect for community or promotional events.

Step-by-Step: Adding Ticket Types and Pricing

1. Access Your Event Dashboard

   • Log in to your TixFox account.

   • Go to your dashboard and select the event you want to edit.

   • If you haven’t created an event yet, click “Create Event” to start.

2. Open the Tickets Section

   • In the event creation or editing interface, navigate to the “Tickets” tab.

   • This is where you’ll add, edit, and customize your ticket options.

3. Add a New Ticket Type

   • Click the “Add Ticket” button.

   • Fill out the ticket details:

     • Ticket Name: A clear, descriptive name (e.g., General Admission, VIP).

     • Description: Provide details about what this ticket includes.

     • Price: Enter the ticket price. Set to $0 for free tickets.

     • Quantity Available: Specify the number of tickets for sale.

4. Customize Your Ticket Options

   • Sales Window: Set specific start and end dates for ticket sales.

   • Quantity Limits: Define how many tickets each buyer can purchase.

   • Refund Terms: Add specific refund terms if they differ from your event’s default policy.

5. Save and Publish

   • Once your ticket details are ready, click “Save” to update your settings.

   • If your event is live, your ticket types will immediately be available for purchase.

FAQs About Ticket Types and Pricing

Q: Can I add new ticket types after my event is live?
Yes, you can add or edit ticket types at any time from your event dashboard.

Q: How do I sell free tickets?
Set the ticket price to $0 during ticket setup. Free tickets can still include attendee information collection, like name or email.

Q: Are refunds available for ticket sales?
Refunds can be issued directly through your Stripe account. Keep in mind that TixFox service fees are non-refundable.