Setting up sales tax in TixFox

TixFox lets you add a custom sales tax rate to your ticket prices. You can set it once for your whole organization, or set a different rate on individual events when you need to.

This guide walks through both options, explains the difference between inclusive and exclusive tax, and covers what TixFox does and doesn't handle for you.

Before you start

TixFox doesn't collect or remit tax on your behalf. These settings control how tax is calculated and displayed at checkout, but reporting and paying that tax is your responsibility. We don't guarantee the rates or treatment you choose are correct for your location or business type. If you're unsure what applies to you, check with a tax advisor before going live.

Set a tax rate for your organization

A rate set at the organization level becomes the default for every event you create. This is the easiest option if most or all of your events use the same tax.

Go to Settings.
Open Checkout fees & Tax.
Enter your tax details (see "What you'll set" below).
Save.

From now on, new events inherit this rate automatically. You won't need to enter it again for each event.

Set a tax rate for a single event

If one event needs a different rate, or no tax at all, you can override the organization default at the event level.

Select the event you want to change.
Open Checkout Settings.
Go to Tax.
Enter the tax details for that event and save.

The event-level setting always takes priority over your organization default for that event.

What you'll set

Each tax rate has the same three parts, whether you set it at the organization or event level.

Tax treatment decides how the tax interacts with your ticket prices:

Exclusive adds the tax on top of your ticket price at checkout. A $100 ticket with 10% exclusive tax shows as $110 at checkout.
Inclusive assumes the tax is already part of the price you entered. A $100 ticket with 10% inclusive tax stays $100 at checkout, and the tax portion is calculated out of that total.

Amount is the rate, entered as a percentage.

Label is the name buyers see at checkout, such as GST or VAT. Use whatever term applies in your region.

How inheritance works

Think of the organization rate as your default and the event rate as an exception. If you set both, the event rate wins for that event. If you only set the organization rate, every event uses it. If you set neither, no tax is applied.

Frequently asked questions

Does TixFox file or pay my taxes for me? No. TixFox calculates and displays the tax based on your settings, but collecting, reporting, and remitting it is up to you.

Can different events have different tax rates? Yes. Set an organization default for the common case, then override individual events as needed.

What happens if I change my organization rate later? Events that rely on the inherited organization rate will use the updated value. Events with their own event-level rate keep their override.