Updated October 2026: reviews, pricing and features checked on October 9, 2026.
Is TixFox legit? Yes. TixFox is an online ticketing platform from TixFox LLC. Its reviews on Trustpilot and G2 are five stars across the board, and organizers keep coming back to the same three things: the lowest fees they've found, a long list of features, and support that answers fast. TixFox charges 39¢ per paid ticket plus Stripe's card fee, sends every sale straight to the organizer's own Stripe account, and is free for free events.
Here's what organizers say about TixFox in their own words, with a link to each review, plus what it costs, what's included and how it handles your money.
What organizers say about TixFox
TixFox runs ticketing for events of every size. The Richmond Tattoo & Arts Convention, the longest-running tattoo convention in the world, sells its tickets on TixFox for three days and more than 3,500 attendees, with tickets from day passes up to a $725 VIP package.
Sam Dakart handles marketing for the convention. In a five-star review on Trustpilot, Sam wrote: "I've worked with a handful of other ticketing platforms, and this one has been the best for our needs. It's got all the core features you need, and they are always adding more."
The fees
Low fees come up again and again. Sam's review says "the fees they take are by far the lowest I've come across, giving our attendees more buying power to get our pricier ticket options." On G2, a marketing director, Sam D., wrote in a five-star review in August 2026: "The fees on TixFox are way lower, and their customer support is top-notch."
The features, and new ones on request
Organizers point to the tools they use every day, and to how quickly TixFox builds what they ask for. Sydney Finley wrote on Trustpilot that "Tixfox is a great company and very responsive to adding new features! They've been a great addition to our event."
The Richmond team's favorite is revenue tracking. "The very best part is the super easy revenue source tracking," Sam wrote. "You can use UTM codes to track all of your clicks and sales." In the convention's customer story, Sam adds that the team has asked for "at least five features," and TixFox "implemented all of them, and surprisingly quickly."
The support
When something needs fixing, organizers say a person answers. The Modesto Gospel Mission wrote on Trustpilot that TixFox's "customer support is excellent - very responsive, helpful, and quick to resolve issues." Alissa Turner wrote that when guests had trouble finishing their purchase, "John was very helpful and corrected the issue quickly." Jo put it simply: "John was spectacular about answering all of my questions."
Ticket buyers say the same. Christine Lynch, who bought a ticket, wrote that when a payment wasn't confirmed, "A member of Tixfox responded immediately," and resolved it, "leaving me with peace of mind."
How much does TixFox cost?
TixFox charges 39¢ per paid ticket ($0.30 for tickets under $5), plus Stripe's card processing of 2.9% + 30¢ per order in the US. There's no monthly fee, setup fee or contract, and free events cost nothing. You choose, ticket by ticket, whether your buyers pay the fee or you absorb it.
On a $25 ticket with the fees absorbed, TixFox takes $1.42 in total, card processing included. Here's the same ticket on seven other platforms, each worked out from its own pricing page:
We've broken down each one in detail: Eventbrite, Humanitix, SimpleTix, Luma, TicketLeap, TicketSpice and Ticket Tailor. On a 200-ticket show at $30, with the fees passed to buyers and one ticket per order, buyers pay $448 less in fees on TixFox than on Eventbrite.
TixFox also sells in many currencies, including US, Canadian and Australian dollars, euros, pounds and Swedish and Norwegian kronor.
What's included for 39¢
Every feature comes with every event. There are no plans, tiers or add-on fees, and the pricing page lists "All Features," "Priority Customer Support" and "Unlimited Events" for everyone.
- Selling: as many ticket tiers as you need, each with its own price and sale window, plus add-ons, donations, pay what you can and recurring events
- Promotions: discount codes, BOGO offers applied automatically at checkout, and private, passcode-protected events
- Marketing: UTM tracking that ties each sale to the link that made it, tracking pixels for Meta, GA4, Google Tag Manager, Reddit and X, and automated reminders
- Your brand: a custom theme, custom checkout questions, and checkout on your own site through the WordPress plugin, Framer components or an embed code
- At the door: a free check-in app for iOS and Android that several staff can scan with at once, Tap to Pay for walk-up sales on your phone, and check-in assistants who can scan without seeing your finances
- Running it: team roles, duplicate events, live analytics and Zapier connections to more than 7,000 apps
What events use TixFox?
TixFox is built for any event that sells tickets: festivals and music festivals, conventions and fan events, fairs and expos, theater, comedy, museums, zoos and aquariums, waterparks, haunted attractions, tours, speedways, food and wine events, nonprofit fundraisers and class reunions.
Multi-day events like the Richmond convention use ticket tiers, VIP packages and UTM tracking. Attractions and tours use recurring events, where buyers pick a date and time from a calendar. Fundraisers use donations at checkout and pay what you can. See the festival, theater, zoo and aquarium and nonprofit pages for examples.
How TixFox handles your money
TixFox uses Stripe Connect, so every sale goes straight into your own Stripe account as it happens. TixFox never holds your money. You move it to your bank on your own schedule, and refunds go through your Stripe account too.
Card details are handled by Stripe, which is certified PCI-DSS Level 1, and TixFox never stores full card numbers. Because the money is already yours, you can pay a venue deposit or a supplier before your event, instead of waiting for a payout after it.
How to reach TixFox support
Email [email protected], and the team typically replies within 24 hours on business days. For faster help, message TixFox on WhatsApp at +1 (224) 4-TIXFOX, or use the live chat on the website, which is available any time. The reviews above name John from the support team more than once.
Watch how selling on TixFox works
The video shows the whole setup in under six minutes: connecting Stripe at 0:26, ticket types and the pass-or-absorb fee setting from 1:35, and what your buyers see at checkout from 3:49.
To try TixFox, create a free account, connect Stripe and put your first event on sale. No credit card is needed to sign up. Free events cost $0, and paid tickets are 39¢ each plus Stripe's card processing. See TixFox pricing or watch the demo.
Already selling on TixFox? You can share your own experience on Trustpilot, G2 or Capterra.
FAQ
Is TixFox legit?
Yes. TixFox is an online ticketing platform from TixFox LLC. Its reviews on Trustpilot and G2 are five stars, and payments run through Stripe, so ticket money goes straight to the organizer's own Stripe account.
Is TixFox safe for ticket buyers?
Yes. Payments are handled by Stripe, a PCI-DSS Level 1 certified processor, and TixFox never stores full card details. Tickets arrive by email with a QR code for entry.
How much does TixFox charge?
39¢ per paid ticket, or 30¢ for tickets under $5, plus Stripe's card processing (2.9% + 30¢ per order in the US). There's no monthly fee, and free events are free.
Does TixFox hold my money?
No. Sales go straight into your own Stripe account as they happen, and you move the money to your bank when you choose.
Can TixFox handle large events and festivals?
Yes. The Richmond Tattoo & Arts Convention sells three days of tickets to more than 3,500 attendees on TixFox. Every event gets unlimited ticket tiers, team roles, a check-in app that several staff can scan with at once, and Tap to Pay at the door.
Is TixFox cheaper than Eventbrite?
Yes, at every US ticket price we checked. On a $25 ticket with the fees absorbed, TixFox takes $1.42 and Eventbrite $3.45, card processing included. See our Eventbrite reviews for the full breakdown.
Does TixFox have reserved seating?
Reserved seating is coming soon. Today, TixFox handles general admission, ticket tiers, VIP packages, date and time slots for recurring events, and add-ons.
How do I contact TixFox support?
Email [email protected], message +1 (224) 4-TIXFOX on WhatsApp, or use the live chat on tixfox.co.
Sources
- Reviews: Trustpilot (each review linked above) and G2, October 9, 2026.
- TixFox: Pricing, Features, FAQ, Integrations and the Richmond Tattoo & Arts Convention customer story.
- Other platforms' fees: each platform's own US pricing page, worked out in the fee posts linked above. Stripe: Pricing (US cards).
About this post: written by the TixFox team. Reviews are quoted word for word and linked to the original. We update this page as new reviews come in.
Keep more of every ticket sale.
- 39¢ per ticket, $0 on free events
- No monthly fee, no contract
- Get paid as each sale comes in
