Managing Ticket Sales

How to Add & Customize Ticket Types in TixFox
How to set up a BOGO (buy one, get one) offerCreate a buy X, get Y deal in TixFox, like buy 2 tickets and get 1 free, that applies on its own at checkout or with a code.
How to create a discount codeCreate a promo code for percentage or dollar amount off, choose which tickets it works on, and set dates and usage limits. See what buyers see at checkout.
How to scan tickets at the door with the TixFox appCheck people in with the free TixFox app: scan QR codes with your phone, catch tickets used twice, check guests in by name, and follow check-in live.
How to add check-in assistants to scan ticketsInvite staff or volunteers to scan tickets for one event with the TixFox app, without giving them access to your sales, revenue or settings.
How to sell tickets onsite with Tap to Pay or cashSell walk-up tickets from the TixFox app: take card payments with Tap to Pay on your phone, no card reader needed, or record cash sales, and set your onsite defaults.
How to refund a ticket orderRefund a whole order, some of its tickets or a custom amount from your TixFox dashboard, choose whether the tickets stop working, and see what the buyer gets back and when.
How to resend tickets or change attendee detailsResend a buyer's confirmation email with their tickets, fix a name or email on an order or a single ticket, share the ticket link, and move an order to another date.
How to pass ticket fees to buyers or absorb themChoose for each ticket type whether buyers pay the TixFox and card processing fees at checkout or you cover them, and see exactly what buyers pay and what you receive.
How to sell add-ons like drinks, parking or merchCreate add-ons that buyers pick alongside their tickets, set price, stock and sale dates, show an add-on only with certain tickets, or make one required.
How to sell pay-what-you-can ticketsLet buyers choose what they pay for a ticket or add-on, above a minimum you set. Set it up in the ticket type and see what buyers see at checkout.
How to accept donations at checkoutTurn on donations for your event so buyers can add a gift at checkout, or donate without a ticket. No TixFox fees are charged on donations.
How to set ticket sale dates and run early bird pricingChoose when each ticket type goes on sale and stops selling, show those dates on your event page, and set up early bird tickets that end on a date or when they sell out.
Automated reminder emails and how to customize the confirmation emailTixFox emails every ticket buyer 7 days and 24 hours before your event. Learn what the reminders include and how to edit the order confirmation email and attach a PDF invoice.
How to export your attendee list and orders to CSVDownload a spreadsheet of your orders or issued tickets, choose the columns, and include checkout answers, check-in status and payment details.
How to read your event analyticsSee clicks, orders and revenue for each event over time, and find out where buyers come from by referrer, UTM link, location and device.
How to add an order or comp tickets from your dashboardCreate an order yourself for someone who paid another way or is on your guest list, add tickets and add-ons, and see when credits are used.

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